Contact Us
Contact Us
Tell us all your questions about our products and we will respond as soon as possible.
Customer service
+1 844-755-6529
info@vanpackers.com
If you need a fast answer, you can call us from Monday to Friday, 9:30 AM-5:00 PM (EDT)
Our Office
8375 Boulevard Langelier, Saint-Léonard (Montréal), QC, H1P 2C3, Canada
Business hours :
Monday to Wednesday : 9:30am - 5pm
Thursday : 9:30am - 6pm
Friday : 9:30am - 5pm
Saturday : Closed
Sunday : By appointment only
FAQ
Got any questions?
For any questions regarding our conversion kits or camping equipment, you can visit our FAQ or watch our explanatory video. You can also contact us by phone or email, or even schedule an appointment for a personalized meeting via videoconference or directly at our offices.
What is included or not included when I buy a conversion kit?
Please see each product’s page for specific inclusions or exclusions.
Please note: Some equipment (cutting boards, utensils, storage baskets, portable toilets, etc.) are NOT included in the conversion kit, nor distributed by Vanpackers.
My vehicle is not featured on the minivan conversion kit compatibility list. Is there still a chance that the kit will fit my vehicle?
Our minivan conversion kits are only compatible with the vehicles and years featured on the compatibility list of each product.
For the Sleep’IN and Kitch’IN kits, the compatibility list of both kits are updated regularly. If your vehicle is not featured on the list, contact us!
You can also book an appointment to test a kit into your vehicle.
How do I store my kit during winter?
Refer to your instructions manual to know the best way to store your kit.
What is the production time for a conversion kit?
The production time of a conversion kit may vary depending on the model. To find out the current turnaround times, you can refer to the “Delivery” section on each product’s page.
What is the delivery time for a conversion kit?
Delivery times vary depending on the period and destination. Click 👉HERE👈 for more details.