Welcome to Vanpackers Support
We’re here to help you get the most out of your conversion kit. Whether you’re facing issues with installation, daily use, or maintenance, this page provides quick and effective solutions.
1. Receiving and installing your kit
Video tutorial: step-by-step installation for van kit
Follow our complete installation video for an easy, stress-free setup of your conversion kit. We recommend having two people to make this installation easier
Installation video + specific instructions for different van models
Storage Guide for Your Van Kit
We’ve created a detailed guide to help you safely store your kit after your road trip. This document includes all the necessary instructions for secure storage.
Video tutorial: step-by-step installation and storage for SUV kit
Damages upon receipt and missing parts
If your kit arrives with any damages (breakages, scratches, chips) or if any parts are missing or incorrect, please take photos and contact us immediately at info@vanpackers.com to arrange for a replacement, repair, or correction of your order.
Toilet Adaptation Installation Guide
If you’ve ordered a conversion kit with an adaptation for portable toilets, you’ll receive an extra panel that allows you to reinstall the compartment back to a standard storage box if needed.
We’ve created a guide to help you install the toilet adaptation for your conversion kit. Follow the detailed steps in the document for a smooth installation.
Video tutorial: changing the fixture under the front modules.
Relevant Vehicles: Dodge Grand Caravan
You’ll receive a set of extra parts with your kit. These are to be installed if you change models within the same vehicle brand (e.g., Dodge Grand Caravan Stow n’ Go to Dodge Grand Caravan non-Stow n’ Go.
Check back soon! Video is in production
Video tutorial: removing seats from your vehicle
While we are not car experts, we've been doing no-build installation for years! Here is a snapshot on how to remove the 3 rows of your vehicle.
Check back soon! Video is in production
2. Using your kits
Video tutorial: Using 1 lb and 5 lbs propane canisters
Check back soon! Video is in production
Video tutorial: Mattress Management and Maintenance
Check back soon! Video is in production
3. Maintaining Your Conversion Kit
Worn-out kitchen varnish
The varnish around the sink and under the water tank may require additional maintenance. We recommend re-varnishing the area with water-resistant varnish Follow the steps in our maintenance guide.
Cleaning your kit
Use a sponge or a damp cloth (not soaked) to clean the wooden structure. For tougher stains, especially in the kitchen, you can use a gentle all-purpose cleaner to be used on wood.
Preparing your kit for storage
Do not store directly on the floor, and cover to protect from dust. Store in a dry area with minimal temperature variation. Thoroughly clean the stove, leave the cooler slightly open, and empty the water tank.
Cleaning your mattress covers
Mattress covers can be machine-washed in cold water with a mild detergent. Hang to dry. DO NOT TUMBLE DRY!.
4. Additional Resources and Support
Manual Downloads
Access all the manuals and PDF guides for quick reference.
Contact Us
Email: info@vanpackers.com
Phone: +1 844 755 6529
Live Chat: Start a conversation below using the chat widget
FAQs
For quick answers to common questions, visit our FAQ page.